How General Contractors Are Gaining Owner Trust With Enhanced Commissioning & Handover
- Nov 17, 2020 11:00 AM – 12:00 PM
Presenter : Autodesk Construction Cloud Team - San Francisco, CA
While not the most glamorous phase of construction, commissioning and handover plays an important role in building a foundational relationship and trust between a general contractor and their client. A recent report published by FMI Corporation examined how levels of trust directly impact project outcomes and financial performance. One of the report’s findings states that “firms with higher trust receive more repeat business, potentially boosting gross margins by millions”.
While there is a lot of heavy lifting and tedious steps that need to be taken in order to close out the project, this critical phase if not performed correctly, can negatively impact the success of the project, and erode the trust between client and general contractor. Owners rely on the contractor to give them timely and complete information at handover. If construction teams can’t deliver efficient and organized documentation, the likelihood of establishing good relationships and winning future work is slim. Whether you are an owner or contractor, a big part of ensuring a smooth commissioning and handover process is properly tracking, installing, and managing any construction assets. If done correctly, contractors are not only able to improve the onsite and installation process, but also provide a faster handover and move owners into operations quicker, all while establishing trust!